Shipping policy
Delivery/Shipping Policy
At Bites & Trays, we strive to provide our customers with a seamless and efficient delivery experience. Below is our delivery/shipping policy:
Delivery Options
We offer the following delivery options:
- Standard Delivery: Our standard delivery option is available for orders placed within UAE. This option typically takes 2-3 business days]from the time of order placement.
- Pickup: We also offer a pickup option for orders placed online. Customers can choose to pick up their orders from our designated location.
Delivery Charges
Our delivery charges are as follows:
- Standard Delivery: 50AED -300 AED based on order size and distance
- Pickup: Free
Delivery Areas
We currently deliver to the following areas: Dubai, Abu Dhabi & Sharjah
Delivery Schedule
Our delivery schedule usually 10am to 10pm and to be finalized during order placement.
Delivery Issues
If you experience any issues with your delivery, please contact us at [ specify contact information mai@bitesandtrays.com We will do our best to resolve the issue as quickly as possible.
Delivery Refusal
If you refuse delivery of your order, you will be responsible for any additional costs incurred, including storage fees and redelivery charges.
Special Instructions
We do not deliver to PO boxes or military addresses. Deliveries are not available on public holidays unless specifically arranged.
Changes to Delivery Policy
We reserve the right to change our delivery policy at any time without notice. Changes will be effective immediately and will be posted on our website.
Contact Us
If you have any questions or concerns about our delivery policy, please contact us at mai@bitesandtrays.com
last Update: 1st October 2024
Bites & Trays Co LLC, License number 1406708. 22nd St, Al Qouz 2, Dubai, UAE.