Terms of service

Terms of Service, Bites & Trays Co LLC

Acceptance of Terms

By accessing or using the Bites & Trays website, placing an order, or utilizing our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website or services.

Ordering and Payment

  • Orders can be placed through our website, available messaging service or by contacting us directly.
  • Payment is due at the time of order placement. We accept card, bank transfer & cash in advance.
  • Prices are subject to change without notice.
  • You will receive an order confirmation email upon successful order placement.

Delivery and Pickup

  • We offer delivery services at cost as provided by third-party providers.
  • You can also choose to pick up your order from our designated location.
  • We will make every effort to fulfill orders within the specified timeframes. However, delays may occur due to unforeseen circumstances.
  • The recipient is responsible for being available to receive the order at the specified time and location.

Product Information and Availability

  • Our food products are for immediate use. We strive to provide accurate descriptions and images of our products. However, we do not guarantee that all information is error-free.
  • Product availability may vary. We reserve the right to limit quantities or discontinue products without notice.
  • Please inform us of any dietary restrictions or allergies at the time of ordering. We will do our best to accommodate your needs, but we cannot guarantee that our products are completely free of allergens.

Cancellations and Changes

  • Refer to our Return and Refund Policy for cancellation terms.
  • We will do our best to accommodate changes to your order, but we cannot guarantee that changes can be made after a certain point in the order fulfillment process.

Limitation of Liability

  • Bites & Trays shall not be held liable for any illness, injury, or allergic reactions resulting from the consumption of our products.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

Intellectual Property

  • All content on the Bites & Trays website, including images, text, and logos, is the property of Bites & Trays and is protected by intellectual property laws.
  • You may not use any of our content without our express written permission.

User Comments, Feedback, and Other Submissions

  • If you send us comments, feedback, or other submissions, you agree that we may use them without restriction.
  • We are not responsible for the content of any comments or submissions.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

  • We reserve the right to correct any errors, inaccuracies, or omissions in our website or services.
  • We are not responsible for any typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

Prohibited Uses

  • You are prohibited from using the site or its content for any unlawful purpose.
  • You are prohibited from soliciting others to perform or participate in any unlawful acts.
  • You are prohibited from violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

Disclaimer of Warranties; Limitation of Liability

  • We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
  • We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
  • You agree that your use of the Service is at your sole risk.

Indemnification

You agree to indemnify, defend, and hold harmless Bites & Trays and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand.

Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

Termination

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services.

Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us.

Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Contact Information

Questions about the Terms of Service should be sent to us at mai@bitesandtrays.com.

last Update: 1st October 2024

Bites & Trays Co LLC, License number 1406708. 22nd St, Al Qouz 2, Dubai, UAE.